Returns & Refund Policy
1. Can I cancel my order and get a refund?
You can cancel or amend your order within 12 hours of your date of purchase. We do not accept cancellation after the specified time frame because the order will be processed by then and sent for shipment.
To cancel your order, please send us an email at firstname.lastname@example.org
2. Can I return an item and get a full refund?
Our main priority is to keep our customers happy with their purchase. If your order contains defects or is not as described, you can return it within 7 days of receiving. In this case, send us an email at email@example.com and we will do our best to help you and refund your money.
We DO NOT accept returns if the item you ordered is of the wrong size. We highly recommend that you check with the size chart to determine which size fits you.
3. Can I exchange an item for a larger or smaller size?
We do not accept exchanges. All of our products have different measurements, so it is very important to compare the measurements of each product to the measurements of a garment you own at home for accuracy.
We've added a size chart for all of our products. You can find it in the 'Product Description' section. If a product doesn't have a size chart or you want to confirm the measurements, do not hesitate to contact us.